Cookie Policy

Language:
ℹ️

Legal Notice

In case of discrepancies, the English version prevails

1. Introduction

This Cookie Policy explains how CLARINA YOUR COMPANION IN LIFE LIMITED ("we," "our," or "us") uses cookies and similar tracking technologies on our website and application. This policy complies with the General Data Protection Regulation (GDPR), ePrivacy Directive, and applicable laws in Austria, Germany, and Switzerland.

Last Updated:

12. Juli 2025

Company: CLARINA YOUR COMPANION IN LIFE LIMITED
Website: app.clarina.ai
Contact: info@clarina.ai

2. What are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.

Types of Technologies We Use:

🍪 Cookies

Small text files stored on your device

🌐 Local Storage

Browser storage for larger amounts of data

📊 Web Beacons

Tiny graphics for tracking page views

🔍 Analytics Tags

Code snippets for measuring usage

3. Cookie Categories

🔒 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They cannot be disabled as our services would not work without them.

Legal Basis:

GDPR Article 6(1)(b) - Contract performance & Article 6(1)(f) - Legitimate interest for website security

Examples:

  • Authentication and session management
  • Security and fraud prevention
  • Basic website functionality
  • Load balancing and performance

⚖️ No consent required - Essential for service provision

⚙️ Functional Cookies

These cookies enhance your experience by remembering your preferences and providing personalized features.

Legal Basis:

GDPR Article 6(1)(a) - Consent

Examples:

  • Language preferences
  • Theme settings (dark/light mode)
  • User interface customizations
  • Chat conversation context

✋ Consent required - You can opt-out

📊 Analytics Cookies

These cookies help us understand how you use our service so we can improve it. All data is anonymized.

Legal Basis:

GDPR Article 6(1)(a) - Consent

Examples:

  • Page views and user journeys
  • Feature usage statistics
  • Performance metrics
  • Error tracking and debugging

✋ Consent required - Data is anonymized

🎯 Marketing Cookies

These cookies are used to show you relevant advertisements and measure the effectiveness of marketing campaigns.

Legal Basis:

GDPR Article 6(1)(a) - Consent

Examples:

  • Personalized content and ads
  • Retargeting and remarketing
  • Campaign effectiveness measurement
  • Social media integration

✋ Consent required - Can be withdrawn anytime

4. Detailed Cookie Information

Cookie NamePurposeCategoryDurationProvider
next-auth.session-tokenUser authenticationNecessary30 daysCLARINA YOUR COMPANION IN LIFE LIMITED
clarina-themeRemember theme preferenceFunctional1 yearCLARINA YOUR COMPANION IN LIFE LIMITED
clarina-localeLanguage preferenceFunctional1 yearCLARINA YOUR COMPANION IN LIFE LIMITED
_gaGoogle Analytics trackingAnalytics2 yearsGoogle
cookie-consentCookie consent choicesNecessary1 yearCLARINA YOUR COMPANION IN LIFE LIMITED

Note: This table will be automatically updated as we add or remove cookies from our service. You can always check the current list in your browser's developer tools or contact us for the most up-to-date information.

5. Third-Party Cookies and Services

We work with trusted third-party services that may set their own cookies. We only share data with these services when you have given explicit consent or when it's necessary for service provision.

🔍 Analytics Services

  • Google Analytics: Website usage analytics
  • Vercel Analytics: Performance monitoring

Data Processing: EU servers where possible

💳 Payment Services

  • Stripe: Payment processing
  • PayPal: Alternative payments

Data Processing: Secure payment gateways

📧 Communication

  • Resend: Transactional emails
  • CustomerIO: User communication

Data Processing: EU-compliant email services

🤖 AI Services

  • OpenAI: AI model inference
  • Anthropic: Claude AI integration

Data Processing: Standard Contractual Clauses

6. Managing Your Cookie Preferences

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner. You can choose which types of cookies to accept:

🎛️ Granular Control

  • ✅ Accept all cookies
  • ❌ Reject non-essential cookies
  • ⚙️ Customize by category
  • 📄 View detailed information

🔄 Change Anytime

  • 💻 Account settings
  • 🍪 Cookie preferences page
  • 📱 Mobile app settings
  • 📧 Email us: info@clarina.ai

Browser Settings

You can also manage cookies directly in your browser settings:

Desktop Browsers

  • Chrome: Settings → Privacy → Cookies
  • Firefox: Settings → Privacy → Cookies
  • Safari: Preferences → Privacy
  • Edge: Settings → Privacy → Cookies

Mobile Browsers

  • Chrome Mobile: Settings → Site settings
  • Safari iOS: Settings → Safari → Privacy
  • Firefox Mobile: Settings → Data Management
  • Samsung Internet: Settings → Privacy

⚠️ Important Note

Disabling certain cookies may affect the functionality of our service. Essential cookies cannot be disabled as they are necessary for the website to work properly.

7. GDPR and Legal Compliance

Your Rights Under GDPR

📋 Information Rights

  • Right to be informed about cookie usage
  • Right to access your cookie data
  • Right to rectify incorrect information

🛑 Control Rights

  • Right to object to cookie processing
  • Right to withdraw consent
  • Right to restrict processing

Regional Compliance

🇦🇹 Austria

Compliant with Austrian Data Protection Act (DSG) and GDPR

🇩🇪 Germany

Compliant with German Federal Data Protection Act (BDSG) and GDPR

🇨🇭 Switzerland

Compliant with Swiss Federal Act on Data Protection (FADP)

8. Contact and Policy Updates

Contact Information

Data Protection Officer:

Email: info@clarina.ai

Address: 59 Downsight Heights, Skerries, CO. Dublin K34 HY88

Tax Reference Number: 4430663NH

Supervisory Authorities

Austria: Österreichische Datenschutzbehörde

Germany: Federal Commissioner for Data Protection

Switzerland: Federal Data Protection Commissioner

Policy Updates

We may update this Cookie Policy from time to time. When we make significant changes, we will:

  • Notify you via email (for registered users)
  • Display a prominent notice on our website
  • Update the "Last Updated" date at the top of this policy
  • Request renewed consent if required by law

Stay Informed

For the most current information about our cookie practices, please review this policy regularly or contact us directly.

Click to update your cookie consent choices